News from the Knoff Group

Sidewalk Concierge Program Introduced to Big Sky

Faced with the benefit and challenge associated with visitors coming to the Big Sky area from around the world, Visit Big Sky has installed virtual concierge terminals in several locations around Big Sky, with several more planned in the area and in West Yellowstone. In addition, Visit Big Sky is translating five pages of informational material into German, French, Chinese, Japanese, and Spanish. These pages will be available on their website to international tour operators and consumers by June 30, 2016.

Sidewalk Concierge Systems The Sidewalk Concierge program has been moving forward this spring. In March, units were installed in the Big Sky Town Center at Grizzly Outfitters and Roxy’s Market and in the Meadow Village Center at the location of First Security Bank’s former ATM machine next to the Lonepeak Lookout. Visit Big Sky will also be installing units at Buck’s T-4 and in West Yellowstone. Visit Big Sky is working with Erik Morrison, owner of Love Street Media, to train businesses on the Kerbspace Dashboard function, so that businesses can post events and specials to the Sidewalk Concierge units. These units also work in conjunction with SPOT beacons, which are small inconspicuous devices placed throughout Big Sky and will deliver those same specials to users who have downloaded a consumer application to their smart phones. With this app, visitors and locals alike will receive information about specials throughout Big Sky if they are not near a Sidewalk Concierge. The next steps in the Sidewalk Concierge project is to install the units at Buck’s T-4 and West Yellowstone, along with finalizing the consumer app for smart phones. As always, please continue to post to our visitor center display system using #visitbigsky on your Instagram account.

Source: Visit Big Sky Newsletter 5-11-15